Return Policy
Since Items Are Made-to-Order and Custom

****ALL SALES FINAL****


Shipping
--> Shipping rates vary and calculate at checkout based on your location.
--> We will forward tracking info when your product ships.
--> Please understand that we cannot control the shipping speed of USPS. The delivery date is beyond our control, especially to our international customers, customers located in more remote locations and during the holiday season when shipping volumes are high. Your patience and understanding are greatly appreciated! 
--> Please also note that the shipping rates for items we sell are both dimensions-based and weight-based. 


**For International Buyers -- Please note that as a buyer, you will be responsible for any and all possible duties and customs charges that may be incurred according to the laws of your country.**


Production Time Information 
Production times vary, but are generally 2-3 weeks from date of purchase depending on the item (please check each listing). Production time means the amount of time from when we receive the order to when the order is ready to ship. Production time doesn’t include the weekend or U.S holidays. Each item is handcrafted and made-to-order. Again, we appreciate your patience!

As stated in all listings, we do have a RUSH ORDER FEE option, which cuts down the production time. If you need an item sooner than our standard production time, please message us BEFORE ordering to determine if your request can be accommodated.

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*Custom Request Quotes expire after 30 days.
*Custom Request Listings expire after 48 hours.